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Privacy Policy

This privacy policy explains how Kaplan, Inc. d/b/a Metis (“Metis”) uses, shares and protects personal information that we collect on (“Site”). By visiting our Site or purchasing, enrolling in or using our products, services and events ("Programs"), you agree to this Privacy Policy, as it may be amended from time to time.

EU Residents

The Site is primarily intended for U.S. residents. If you are a resident of the EU then you have additional privacy rights, which are explained here. These rights are additional to those described in this Privacy Policy.

California Residents

If you are a resident of the State of California you have additional privacy rights, which are explained here.

Information We Collect

Personal Data is any information about an individual from which that individual can be identified. Your name, address, phone number and bank account number are examples of personal data. It does not include data where the identity has been removed (anonymous data). We collect Personal Data from you in various ways, including when you visit the Site, create an account with us, purchase, apply for, enroll in and use our Programs, use our Apps, answer surveys, participate in our social media communities, such as on Facebook, and when you send us feedback.

When you log-on to our websites or to our App(s), we automatically receive information from your device, including your IP address and location. We and our service providers may use “cookies” to keep, and sometimes track, information about you, and to create a personalized web experience. Cookies are small data files that are stored on your device’s web browser. Cookies track where you travel on our Site and what you look at and purchase. You agree to the use of cookies in this way. Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. We and our service providers may also use so-called "pixel tags", "web beacons", "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Site pages and HTML-formatted email messages to, among other things, compile aggregate statistics about Site usage and response rates. A pixel tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors’ hard drives. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to target our promotional or advertising campaigns and determine their effectiveness.

If your school, employer or other third party purchases Programs on your behalf, or if an agent refers you to Metis, such third parties may provide us with Personal Data about you, including your first name, last name and email address. We may also collect Personal Data about you from our business partners and other Kaplan owned companies.

Use of Your Personal Data

We may use your personal data in the following ways:

Mobile Devices, Phone Calls and SMS

If you provide Metis with a telephone number, such as when you purchase, enroll in or use a Metis Program, you agree that Metis may contact you by telephone and/or text message utilizing automated technology at such telephone number(s). You understand that this consent is not required to purchase goods or services from Metis.

Disclosure of Your Personal Data

We do not share your Personal Data with third parties for their marketing purposes, though we may share your Personal Data with other Kaplan companies. We may disclose your Personal Data in response to legal process, to protect our rights, as otherwise required by law, or for the prevention or detection of a crime. We may share your Personal Data with trusted third parties who are delivering services to Metis, including those who help deliver our Programs, help us process transactions, such as charging your credit card when you make purchases, and otherwise help us operate our business. These third parties are not authorized by us to use your Personal Data except in connection with providing services to us. Metis may disclose anonymous data to third parties. We may also share your information with third parties that you have specifically designated as authorized to receive information from us.

If payment for your Program was made by a third party, Metis may provide that third party with access to your Personal Data and other data. If Metis provides You access to a Program in your capacity as a student of a school that has contracted with Metis, Metis may share your activity, performance and other data with your school, even if you paid for the Program in whole or in part yourself.

If we sell our company or part of it, or our business enters into a joint venture with another business entity, we may disclose your Personal Data to our new business partners or owners who may then provide you with information about their products and services.

Your ability to choose

If you do not wish to continue receiving emails from us, you may unsubscribe by clicking on the unsubscribe link in our emails and following directions. You may also direct us to stop marketing to you by emailing us at [email protected]

Transfer of Data Outside of Your Home Country

Your Personal Data will be held in the United States. Your Personal Data may also be stored, processed and accessed in other countries where Metis has facilities or where you are located. You consent to the transfer of your Personal Data outside your country, including to the United States.

Security and Information Retention

We employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. The Personal Data we obtain from students allows Metis to deliver smarter, more efficient and more effective instruction.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the bottom of this Privacy Policy. We recommend that you check our Site(s) from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

How to contact us

All comments, queries and requests relating to this Privacy Policy are welcomed and should be addressed as follows:

By mail: Kaplan Inc.
1515 W Cypress Creek Road, Fort Lauderdale, FL 33309
By email: [email protected]

This policy document was revised December 2020