Over the past six years, we have built robust local communities around our Data Science Bootcamp campuses in Chicago, New York, San Francisco, and Seattle (which we closed in December). We have been proud to call these cities home, and the countless relationships we've built within the local data science communities are invaluable.
When the COVID-19 pandemic suddenly turned the world upside down, we quickly transitioned these campuses to our Live Online bootcamp format. Our in-person cohorts have remained Live Online ever since, and despite this unexpected change, student satisfaction has been as high as ever before.
Today we reach a turning point - while we will always have strong ties to the cities we have operated in, Metis will transition to an online-only business effective immediately. This decision has several implications.
First, we are shutting down our physical campuses and our in-person bootcamps. With the exception of corporate training, which clients may wish to have us deliver in-person when it is again safe to do so, all courses will now be delivered live online.
Second, we will be investing more heavily in the continuous improvement of our courses, tapping even further into Kaplan's expertise in learning experience design and online course delivery and engagement.
Third, over the coming months, we will be introducing our exceptional instructors to a much wider audience, and configuring our extensive content to support more career paths, more flexible learning models, and more targeted needs in data science and analytics training. I cannot wait to share more with you.
It's important to underline that the decision to close our campuses is not a knee-jerk reaction to COVID-19. While it has accelerated this change, the decision is part of the long-term strategy we put into place last year as we sought ways to extend our offerings to a broader population.
Five months ago, I shared my thoughts on lessons learned during my six years at Metis. Those lessons have heavily informed our Three Pillars of Product Evolution:
Embrace Continuous Transformation
According to McKinsey, between 1.4 million and 2.1 million US small businesses could close permanently as a result of the first four months of the pandemic. Marketplace disruption means millions of consumers are "up for grabs," with 15-20% switching brands,. The concept of 'transform or perish' is real.
- Think Digital First
Digital excellence is more important than ever. COVID-19 forced 1.6 billion students and teachers to suddenly learn online. The initial results highlighted the wide variance in quality between those that had the infrastructure and experience and those that didn't.
With the support of Kaplan, which has been investing in online education since 1998, we were able to successfully transition all our offerings online. We already had set up the infrastructure and introduced our live online bootcamp at the beginning of the year; that program most recently had a commendable Net Promoter Score of 54.
- Expand Our Impact
Continuously evolving and thinking digital first will lead us to truly expand our impact in the world, helping people to find value in data across disciplines and industries.
What's more, one third of jobs are now vulnerable due to social distancing and market disruption. These seismic shifts mean more than 50% of the workplace is going to require reskilling in the next three years. While data science will continue to be a red-hot market, the need for training in data fundamentals and analytics will be felt across all strata of employees, from entry-level hires to the c-suite.
We recently launch a page on our website dedicated to transparency around the future of Metis. This will be an ever-evolving page where we share milestones and announcements related to these three pillars of product evolution. I look forward to sharing more soon as our vision for the future of Metis progresses.
 "COVID-19: Implications for Business," McKinsey, July 9, 2020.
 "US small-business recovery after the COVID-19 crisis," McKinsey, July 7, 2020.
 World Economic Forum, April 2019.